Support - RemindMe

We're here to help! If you have questions, need assistance, or want to report an issue, please reach out to us.

Contact Us

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create a routine?

You can create routines in two ways: manually by adding steps one by one, or using our AI assistant by describing your routine in natural language. The AI will help structure it for you.

Can I set up alternating routines?

Yes! RemindMe supports alternating patterns (A/B/C routines). This is perfect for skincare routines where you use different products on different days, or medication schedules.

How do reminders work?

Reminders are sent based on your routine schedule. Each reminder includes the routine name, step breakdown, and any notes you've added. You can mark them complete, snooze, or skip as needed.

Is my data secure?

Yes. We use industry-standard security practices to protect your data. All data is encrypted in transit and at rest. We use Clerk for secure authentication and never store your passwords.

Can I use RemindMe offline?

You can view your routines offline, but creating new routines and syncing requires an internet connection. Reminders will still work offline once they're scheduled.

Does RemindMe provide medical advice?

No. RemindMe is designed to help you manage routines and reminders. It does not provide medical diagnosis or advice. Always consult with healthcare professionals for medical concerns.

Report an Issue

If you encounter a bug or have a feature request, please email us at support@remindme.app with details about the issue.